Each Royal Therapy product takes 1-2 business days to package. Once shipped, transit times will take from 2-5 business days depending on your location.
Your payment may have been declined due to any of the following reasons:
Incorrect billing address and phone number:
Make sure that the billing address listed in your account matches that associated with your payment method.
Credit card limit reached:
Check your credit card limit. You may have reached your daily or total credit card limit when we tried to charge your card. Try decreasing your daily spending limit or enter a new credit card with a higher credit limit.
We have a 30-nights money back policy! You either fall in love with our product or return it to us. No return fees or shipping fees are charged for returns during a 30-days return window.
It’s simple. Purchase a product and sleep on it for up to 100 nights. If for any reason you don’t totally love your Royal Therapy product, simply return it for a 100% refund. The shipping fees are covered by the customer for returns past 30-days up to 100 days.
To ensure your peace of mind, Royal Therapy provides comprehensive warranty coverage for each of our products. For detailed information about our warranty, its terms, and how it applies to your purchases, we invite you to visit our dedicated warranty page at https://royal-therapy.com/pages/warranty.
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